Estrategias para la Articulación de los Sistemas de Gestión de la Calidad NTC ISO 9001:2015, Seguridad de la Información NTC ISO/IEC 27001:2022 y Seguridad de Aviación Civil (Adjunto 26 al RAC 160) en los Aeropuertos Concesionados con Operación Comercial Regular de Categoría Internacional de Colombia

Abstract

Civil aviation is essential for the economic and social development of Colombia, connecting remote regions, boosting tourism, and facilitating international trade. Over the past five years, audits and inspections conducted by the Civil Aviation Safety Authority (Aerocivil) in concessioned airports reveal that the Civil Aviation Security Management System (SeMS) is not integrated with other management systems, such as the Safety Management System (SMS) and the quality and information security management systems (NTC ISO 9001:2015 and NTC ISO/IEC 27001:2022). This lack of integration results in duplicated efforts, increased costs, and limits the operational efficiency of the sector. The research proposes strategies to articulate these management systems, optimizing risk management and improving coordination among key stakeholders. Additionally, it evaluates the importance of information security due to the digitalization of airport processes and the interconnection of critical systems. The implementation of SeMS in Colombia aims to ensure high security standards in the aviation industry, promoting proactive identification and management of security risks and continuous improvement. In the first phase of the project, the diagnosis allows for the evaluation of the maturity level and independent implementation of two of the three management systems in the airports under study. In the second phase, strategies are structured using the key factors methodology for the integration of management systems, facilitating the identification of points of convergence, complementarity, and divergence among the requirements of the three technical standards. In the third phase, the strategies are validated through expert judgment, ensuring they are clear, relevant, and applicable. The articulation of these management systems improves operational efficiency, reduces duplications, optimizes resources, and strengthens operational security, contributing to greater competitiveness and sustainability in the Colombian aviation sector. This integrated approach benefits airports and positions the Colombian aviation sector as a regional benchmark in terms of quality and security.