Sistema de generación autónoma de documentos de capacidad para Claro

Abstract

The project focuses on the development, using Python, of an automation tool for the Customer Support IP– DATACOM area, which provides technical support to the client Claro. As part of this process, the team must prepare two essential documents that serveas internal guidelines for Huawei engineers and are later sent to Claro to inform them about the activities that will be carried out in their network. The first document is the Capacity Documentation, where technical data is recorded, in cluding equipment details, cards, slots, ports, locations, and visual evidence captured during the maintenance window. The second document corresponds to the Minutograms or MOPs, which describe in detail the step-by-step activities, commands, estimated times, and rollback procedures for upgrade (software version updates) or update (patchapplication) tasks. The automation tool developed standardizes and generates both documents based onuser-provided parameters, ensuring accuracy, efficiency, and consistency in the operatio nal documentation produced during the internship.