Desarrollo institucional en la implementación de estrategias de calidad en el programa de seguridad del paciente en Colombia

Abstract

Any clinical event that involves a patient involves the possibility of triggering errors that can cause the culmination of his life. These adverse events are a significant indicator of the final outcome of care and show, like no other, what is the quality of care in a health institution. It is necessary to understand that the assurance of the quality of the patient's care in our system is a current problem worldwide. That is why WHO has launched the "Global Alliance for Patient Safety" to standardize practices that provide much more safety and avoid errors to the maximum in all entities providing health services. Colombia works methodically to improve patient safety, however, in order to be able to see results, it has been necessary to implement several joint actions that showed the benefits that were granted to the patient in this process. Among these actions are the creation of a Mandatory System of Quality Assurance and its promotion by the Colombian Ministry of Health, through Decree 1011 of 2006. However, these actions, even coordinated among them, are not enough by themselves to guarantee quality in the provision of health services, in our country a cultural change is also necessary to see situations presented daily from the point of view view of the patient and thus, be able to provide the best possible service to anyone who needs it, whatever their circumstances