Plan de Mejora Prácticas Profesionales Dsv - Energy y Projects

Abstract

Through this written work, the idea of implementing a container tracking table for maritime imports that is structured in such a way that it contains very detailed information on the shipments that have arrived in Colombia, such as: Operator in charge of the shipment, client, shipping company that was used, House Bill of Lading (HBL), Master Bill of Lading (MBL), container number, type of container, actual time of arrival (ATA), free days that the container has, expiration date of the free days, return date of the container, delay number days (partial and total), and cargo status. However, not only the follow-up table is proposed, but also within the same Excel document, information about the delay rates that each shipping company that operates in the project area has at hand to save search time and it Will be easier for the operator to calculate and estimate the delay time that the container has if it incurs such costs. All this is to keep a closer control and prevent clients from incurring delays because the operations of certain clients were being affected, since, due to the large amount of debt due to delays, they were blocked. to clients by DSV until they were paid, therefore the volume of operations decreased considerably. With this approach, in turn, it is expected that communication with the client will be improved to avoid delays, also the KPI’s of each operator in the area will be improved.