Plan de mejora estratégico cámara de comercio e industria Colombo Chilena

Abstract

In this document, a possible solution is presented to the Colombian-Chilean Chamber, where the commercial area has several tasks to perform, but it can be observed that a fundamental one is to schedule commercial meetings. In some cases this task fails as this process is delayed because sometimes the member cannot take some meetings or the confirmation of the same is delayed. Due to the aforementioned, a change should be implemented where the practitioners have participation in the first meeting, since this first meeting is the explanation of the services of the affiliated company, and if the prospective company is interested, a second meeting is held with those in charge of the affiliated company, which would help to optimize processes with benefits for practitioners and for companies affiliated with the chamber.