Implementación de las TIC en el departamento de radiología para la asistencia de actividades del servicio de urgencias del E.S.E hospital San Juan de Dios del municipio de Floridablanca, Santander

Abstract

This research describes the processes that allowed the implementation of ICT in the radiology department for the assistance of activities of the emergency service of the San Juan de Dios Hospital in the municipality of Floridablanca, Santander. In terms of implementation, a group of phases were defined, which will be described below: In the first phase, it was possible define the procedures involved in the transfer of the diagnostic images from the emergency department to the final diagnosis room, where faults associated with delays in time of delivery, unnecessary processes as well repetitive threads, was observed. In the second phase, once the definition and detection of faults was achieved, the necessary network infrastructure to optimize the processes of transfer, storage and consultation of diagnostic images to offer a dynamic and timely service at the ESE Hospital San Juan de God of Floridablanca was designed. In the last phase, the reliability and accessibility parameters of the network were observed, which allowed establishing a before / after comparison, evidencing a reduction of 24% in the time it took for the imaging, transfer and diagnosis process to determine the effectiveness of the network infrastructure in its main object.