Propuesta metodológica para la integración de un sistema de gestión ambiental según la norma ISO 14001:2015 en el sistema de gestión de la calidad de una universidad con modalidad abierta y a distancia en Colombia

Abstract

The objective of the present investigation is a strategy of the quality management of a University with Open and Distance Modality in Colombia; The Institution has 23 offices nationwide called University Care Centers (C.A.U). Two instruments were designed, the first was the "ISO 14001 Diagnostic" and the second an "Environmental management checklist" with which the conditions of the same were obtained. The results were published a methodological guide to integrate the system environmental management guided by the high level structure. Validation of the Guide was carried out in the middle of a group of experts and a grade of 0.97 was obtained in the escalation of V from Aiken, which showed that the methodological tool has a fairly significant content validity. This research seeks to contribute with the social responsibility of companies to promote environmental management and the environment regardless of the working conditions or organizational coverage that is possessed, ensuring the effectiveness of their processes.