Propuesta De Mejoramiento Organizacional De La Peluquería Infantil Hadas Y Piratas

Abstract

According to an ANDI report, in our country there are more than 35 thousand hairdressers, and it is estimated that 80 percent of these businesses are part of the popularly called "neighborhood hairdressers", owned by a single person. Currently we see businesses of this type in shopping centers, in the neighborhood where we live, close to the place of work or study and continues to grow. In addition, if we consider that the beauty market has become a great potential in recent years, for the country's economy and mainly in aesthetic services, forging greater interest to be analyzed; Likewise, there is an increase in places for minors, fully adapted spaces, to provide the service of cutting, hairstyle, relaxation, among others, becoming attractive places for the parents to see. Therefore, we find new habits that are framing personal care, particularly in children under 14 years of age, this is how this proposal was born. This work is part of a diagnosis using the MMGO tool, to the Hadas y Pirates Children's Barber Shop, specialized in caring for children, providing cutting, hairstyle, and makeup services. Located in the town of Kennedy in the city of Bogotá, its facilities have a space where minors can feel comfortable, and their parents trust in a high-quality service. What is intended to achieve with the results obtained through the diagnosis, is to provide tools to optimize processes, verify improvement actions and create effective strategies that are cost efficient in such a way that it generates value to the company, including starting with the organizational structure of Hadas y Piratas Children's Barber Shop, optimization of functions and roles. Being a company that has been in the market for a short time, there are great opportunities for improvement; Therefore, the Hadas y Piratas Children's hairdresser will have great benefits, including greater control and improvement in processes, reduction in costs and will substantially reduce the time wasted when carrying out activities that do not benefit the fulfillment of the company's objectives.