Propuesta de estrategia metodológica para la optimización de los procesos operacionales en las aerolíneas de Colombia: caso de estudio Avianca

Abstract

In recent decades, the air transport industry has pushed the global economy up, growing by approximately 7% annually and enforcing rapid movement of passengers and cargo around the world , however, this increase in the industry has caused an increase in competitiveness in the aeronautical sector. The Colombian airline Avianca is studied, which in recent years has had a great impact on the country's economy and which is dedicated to the transfer of passengers domestically and internationally as it has had a considerable increase in the market which has given the expand their range of routes around the world. Currently there are a lot of imperfections in commercial aviation in Colombia because the exponential growth of the aeronautical sector has caused airlines to be poor as it does not adequately control the aeronautics, mismanagement of available resources, and poor programming of airlines caused by a lack of prior planning that is reflected in a smaller profit margin.