Propuesta para la integración de infraestructura de la empresa telefónica en el nodo centro de Bucaramanga, orientada a mejorar la satisfacción de la demanda actual de los servicios

Abstract

In the central hub network in Bucaramanga, which is managed by Telefonica company, there is evidence of convergency issues with the whole network that are concentrated there due to the formerly Telebucaramanga's network inherited by Telefonica, which is still up and running. Also, the issues are related to the lack of maintenance and regular upgrading of the equipment and network management platforms due to the lack of improvement of connectivity technology and the outdated topology that could satisfy the customer's requirements. These issues could make that in the future if the customers notice a decrease in the quality of service and connectivity problems. With this paper proposal, the intention is to complete a deep analysis of the current services and networks that belongs to the central hub network in the city of Bucaramanga and bring an intervention proposal which allows solving the current situation and the future issues once the number of the customer is increased, in the offered services in networking traffic (data, voice, and mobile) in the next five years.