Plan de Mejora de la Empresa DSV Air & Sea Enfocado en el Área de Pharma

Abstract

This work seeks to propose an alternative for improving the operational process of maritime imports in the Pharma area due to the identification of frequent failures with a great impact on the company, such as extra costs due to processes carried out incorrectly. To make these proposals, in addition to the active experience within the company, an analysis of the company was made through a SWOT matrix in order to provide an improvement strategy that is truly useful in DSV, both for the Branch in general and for each of its employees, thus raising the level of productivity and quality of information in the company. Taking into account the above, the strategy will consist of a template on the company's global base platform: Cargo Wise.