Propuesta de Intervención psicosocial en la empresa Droguería Victoria CYC de la ciudad de Villavicencio Consultoría

Abstract

The present consulting project proposes the design of an Intervention proposal for psychosocial risk factors in the company Droguería Victoria CYC in the city of Villavicencio, with the objective of evaluating psychosocial risk factors and knowing the level of stress of its workers as a result of the multiple activities they carry out according to the organizational level of the drugstore. The instrument used was the Psychosocial and Stress Risk Assessment Battery, which was operationally applied to both the area and administrative staff through the questionnaires: Intra-labor Form A and B, designed to assess the characteristics of work and its organization that influence the health and well-being of the individual. The Extra-occupational questionnaire, which evaluates the extra-labor aspects, aspects of the family, social and economic environment of the worker, the conditions of the place of residence, which can influence the health and well-being of the individual and, finally, the questionnaire that evaluates the level of stress. Once the instrument is applied, the statistical analysis of the data is carried out, as well as the sociodemographic information of the Victoria CyC Drugstore, obtaining the identification of the presence or absence of intra-labor, extra-labor psychosocial risk factors, general total and stress level. After the analysis and interpretation of the results, an intervention proposal focused on the prevention and control of the main risk factors and the level of stress detected inside and outside the drugstore is designed.