Fortalecimiento del Programa de Seguridad y acompañamiento del paciente, mediante la implementación de TIC,TAC y TEP, en el Centro Médico Egeiro SAS de la ciudad de Sogamoso durante el año 2020

Abstract

Through this research, it is intended to generate the proposal for the strengthening of the patient safety program, which is a fundamental component within the Mandatory Quality Assurance System (SOGC); Also seen as from an educational perspective, it favors its implementation and improvement through tools known as information, communication, learning and empowerment technologies. So that it can be established, what is the most appropriate strategy to generate adherence and empowerment on the part of the user in relation to the patient safety program, positively impacting their health process? Objective: Strengthen the patient safety program by generating adherence and empowerment of the user in their health process through the incorporation of information technology tools, communication, learning and empowerment. Methodology: The research corresponds to a descriptive study of a qualitative nature, in which a documentary review related to the normative aspect is carried out in the first instance, originating an institutional diagnosis against the requirements, thus proposing strategies and tools through ICT, TAC and TEP that favor the improvement of the patient safety program. Scope of the proposal: Proposal of strategies and tools based on the use of information, communication, learning and empowerment technologies that impact the patient safety program from an educational and participatory perspective by the patient.