Gestión de inventarios y rediseño del layout en el centro logístico de Baker Hughes – base Neiva

Abstract

This study addresses the problem of the sustained growth of inventory in the Baker Hughes logistics center in Neiva, which has not been accompanied by a corresponding update of the organizational system, warehouse layout, or material coding, leading to inconsistencies between physical and digital inventory, increased picking and dispatch times, inefficient use of space, and operational risks associated with inadequate storage conditions. In this context, the objective was to propose a redesign of the inventory organization system aimed at improving material traceability, optimizing space utilization, and enhancing operational efficiency. To achieve this, a method based on a mixed-methods approach with a descriptive–propositional design was employed, including direct observation and documentary analysis of the SAT MM system for diagnosis, followed by the development of an improvement proposal grounded in warehouse management principles. As results, a layout reorganization based on zoning, ABC classification, and vertical space utilization was proposed, along with the standardization of alphanumeric coding, resulting in improved alignment between physical distribution and digital records, reduced operational times, and enhanced traceability. In the discussion, the findings highlight the need to integrate infrastructure, processes, and technology to achieve logistics efficiency, emphasizing that actions such as the adaptation of covered storage areas and the construction of a second level-currently under implementation-reinforce the feasibility and relevance of the proposed solution.