Diseño e implementación de un sistema digital de control de inventarios basado en Lean Six Sigma para la reducción de inconsistencias en la gestión de insumos en la Empresa Hand´s on Burger en Villavicencio

Abstract

Hand’s On Burger, located in the Buque neighborhood of Villavicencio, operates two retail locations and a production center responsible for receiving and distributing raw materials. Currently, inventory control is carried out through manual records and a non-integrated billing system, which has led to inconsistencies between physical inventory and administrative records, causing stockouts, unplanned purchases, and losses of supplies due to expiration, thereby affecting the establishment’s operational efficiency. In response to this issue, this project proposes the design and implementation of a digital inventory control system based on the Lean Six Sigma methodology, using the DMAIC (Define, Measure, Analyze, Improve, and Control) approach as a tool for continuous improvement. Based on the diagnosis of the current process, control mechanisms will be established to reduce variability and improve the traceability of supplies. As an expected result, the implementation of the system will reduce inventory inconsistencies, improve the accuracy of records, optimize supply planning, and reduce raw material losses, thereby contributing to the strengthening of the company’s operational efficiency.