Formulación de un Plan de Modernización e innovación para la Gestión de la cultura organizacional en la Empresa SUR SALUD IPS S.A.S.

Abstract

The objective of this master's degree work is to present the formulation of a Modernization and Innovation Plan for the management of organizational culture in Empresa Sur Salud IPS S.A.S. Accordingly, the specific objectives are: 1) to propose, based on a first diagnosis proposed by the MMGO, some strategic changes in the organizational culture that prevent Sur Salud from the risks of the health system, 2) formulate a modernization plan and innovation in organizational culture based on the results of the MMGO diagnosis of Sur Salud and 3) provide a decision-making tool to strengthen the organizational culture in this IPS. The basic methodology applied in this work is descriptive and analytical based on the application of the MMGO. As results, the corresponding diagnosis and the disposition of the MMGO model are provided for use in the monitoring of the studied company and it is proposed to implement the modernization and innovation plan for the management of organizational culture, emphasizing the fact that the Culture component Organizational turned out to be one of the lowest rated, with 36.98. For this reason, the implementation of the development of special face-to-face or virtual sessions was recommended so that the role and participation of management as a leader in the creation, promotion and maintenance of a culture of work harmony is evidenced with indicators throughout the company; the practice of five workshops with the leaders of the IPS to strengthen their leadership capacities and the biannual development of the diagnosis with the respective periodic improvements of the organizational culture.