Diseño de un objeto virtual de aprendizaje para el fortalecimiento de la comunicación asertiva y el manejo de la ansiedad en estudiantes de formación policial.

Abstract

This thesis was formulated to create a Virtual Learning Object (VLO) with the aim of helping to improve assertive communication and anxiety management among police training students at the Sumapaz Provincial Police Academy (ESSUM). The idea arose from the institutional need to cultivate the social-emotional skills that are essential for interpersonal interaction, decision-making under pressure, and the emotional well-being of future patrol officers. The research was conducted using a quantitative approach, with a quasi-experimental pretest-posttest design (without a control group), which allowed for the observation of changes in communication and emotional skills before and after the intervention. The VLO was designed based on Design Thinking principles and included theoretical content, interactive activities, and simulated experiences that support meaningful learning, emotional self-regulation, and empathy. The results showed a significant increase in assertive communication skills, active listening, emotional self-regulation, and anxiety management, according to the results obtained. It is concluded that virtual learning objects are a successful pedagogical device for improving the human and communicative aspects of police education, leading to holistic, ethical, and emotionally balanced training.