Barreras y facilitadores del teletrabajo en la inclusión laboral de personas con movilidad reducida: una revisión bibliográfica integradora

Abstract

This integrative literature review analyzes the barriers and facilitators of telework in the labor inclusion of people with reduced mobility, based on scientific evidence published between 2015 and 2025. Using a systematic monograph methodology, 20 research studies were selected through eligibility criteria and analyzed using a categorical analysis matrix. The main findings reveal that, despite significant legislative developments in Colombia—such as Law 361 of 1997, Law 1618 of 2013, and the recent Labor Reform (Law 2466 of 2025)—substantial structural, architectural, and actitudinal barriers persist within organizational cultures. These barriers perpetuate stereotyping and associate disability with low productivity. Conversely, telework emerges as a highly effective technological and organizational facilitator that eliminates physical transportation and infrastructure obstacles, promoting employee autonomy and flexible schedules. Furthermore, integrating this inclusive framework into Occupational Health and Safety Management Systems (OHSMS) through tailored ergonomic assessments (ROSA, REBA, OCRA) and continuous epidemiological surveillance proves essential to ensure safe, sustainable, and dignified employment. Ultimately, telework combined with strong corporate social responsibility strategies bridges the gap between legal mandates and effective workplace inclusion. Keywords: telework labor inclusion, reduced mobility, physical disability, Occupational Health and Safety Management System (OHSMS), reasonable adjustments.