Formulación de un plan para la gestión de cambio organizacional, basado en el modelo ADKAR , en Industrias Montana SAS, siguiendo las buenas prácticas del PMBOK

Abstract

The present study addresses the issue of organizational resistance to change at Industrias Montana SAS, which affects its ability to maintain competitiveness and adapt to new global market demands in the long term. The objective is to design a change management methodology tailored to the company, based on the ADKAR model, which promotes the acceptance of a new organizational culture, following best practices from the PMBOK. To achieve this, a qualitative method was used, starting with a diagnosis of the current state of change management within the organization. Based on the diagnostic results, specific work plans were designed to guide employees in adopting new practices. The results reveal that a well-structured strategy, focused on people and accompanied by a clear roadmap, can significantly reduce resistance to change. The main discussion centers on how the application of the ADKAR model, combined with a robust methodology, not only facilitates employee adaptation but also improves organizational efficiency and effectiveness in a global context.