Diseño de una Lean PMO para la dirección y gestión de proyectos de obras civiles bajo el enfoque PMBOK 6a Ed. Y Lean Project en la empresa Consoltec Group

Abstract

The purpose of this study is to design a Project Management Office (Lean PMO) for Consoltec Group SAS, this is because the company has problems such as delays in 27% of its projects, cost overruns of up to 8% and deficiencies in internal and external communication due to the lack of standardization in management, therefore, the general objective is to design a Project Management Office (Lean PMO), based on the principles of Lean Project Management and the guidelines of PMBOK 6th edition, with the purpose of standardizing and optimizing the planning, execution and control of civil works projects, thus using a single case study with a mixed approach, which included documentary review, surveys of Consoltec staff, gap analysis and process mapping, complemented by the adaptation of Lean tools such as Kanban, Last Planner System and visual management, thus allowing to demonstrate that a Lean PMO operating model with key processes, performance metrics (KPIs) and a governance framework with roles Defined processes and responsibilities reduce reprocessing, improve information traceability, and optimize resource allocation. Finally, it is highlighted that the Lean PMO strengthens Consoltec's competitiveness by improving the quality of deliverables, stakeholder satisfaction, and the company's sustainability. It also serves as a replicable model for other organizations in the construction sector.