Identificación de fallas y presentación de oportunidades de mejora por devoluciones en la IPS Sociedad Clínica de Boyacá limitada año 2016

Abstract

A causal analysis of the main glosses was made, in order to elaborate an improvement plan aimed at minimizing the management and administration of glosses in a Health Services Provider Institution (IPS). This should be a primary process given the Implications for the entity, because they operate in a complex open market model of services, with systems that allow payment to those who are responsible for payment, avoiding economic losses resulting from objections to payment and lack of consistency between services invoiced and collected; Covering all the financial information of the entity and therefore the opportunity and quality of its management. Thus, I sought to have accurate and objective information on the type of glosses most frequent in a health service provider of the second level of complexity in the Municipality of Duitama.