Desarrollo e implementación del método Kanban a través de la herramienta Planner en el área de importaciones de Los Coches La Sabana S.A.S

Abstract

The following improvement plan will be carried out in the import area of the company Los Coches La Sabana S.A.S. Numerous shortcomings were found throughout the professional practice that summarize the deficiency in their processes of purchase orders and all the logistics that comprise it, which is why an opportunity for significant improvement in the company focused on the area of imports was found. The main purpose of the proposal is to develop and implement a method called Kanban (tool to map and visualize a workflow (Kanbanize, n.d.)), which helps to optimize their processes that are executed day after day within this area, helping to identify, manage and solve the impediments that repeatedly occur within an import process in a shorter time and without incurring costs or logistics expenses that cover such failure; with the correct executionwould generate a customer loyalty tool. A qualitative method was used where the Kanban method was developed through the digital tool Planner that facilitated the visualization of the workflow and at the same time its daily follow-up from any place, providing in a more effective way that all those who are part of the team are online and in the same feeling, since due to the situation of Covid, the area had to work by teleworking. As a result of the proposed plan, an optimization of purchase orders in the import area was obtained, through the visualization and follow-up of the work flow, thus achieving a reduction of the margin of the purchase orders in the import area, thus achieving a reduction in the margin of error in costs and expenses that were incurred due to mismanagement.