Apoyo en las actividades que se llevan a cabo en las áreas de acueducto y alcantarillado de la EAAV . ESP

Abstract

This document contains the final internship report to obtain the title of civil engineer at the Santo Tomas University, Villavicencio campus. The internship lasts six months, and the activities developed during the internship are justified because the knowledge acquired is applied. In the 10 semesters taken during the civil engineering degree cycle, useful experience is acquired and new knowledge is obtained for the future job. During the development of the internship, the aim is to acquire knowledge in everything related to the provision of water service, more specifically everything related to the aqueduct and sewage area of ​​the city of Villavicencio, the different functions it has and the services provided by the Villavicencio Aqueduct and Sewer Company (EAAV – ESP) to the community.

To understand and demonstrate the activities developed during the internship, the following structure is presented, where the profile of the company is shown with its entire organizational structure, the services and products it offers in which the intern was involved, and Finally, the process map continues with the regulatory framework in which laws, decrees, resolutions, rules and regulations that were used during the development of the internship are explained. Thirdly, the activities carried out in the company during the internship are shown. period of the internship, then a SWOT analysis is presented which evaluates the positive and negative aspects that are evident from both the company and the intern, followed by a description of the contributions that the intern made to the company and the lessons learned during this period and finally, some recommendations are made to the company for the benefit of its continuous improvement.