Implementación de un software de trazabilidad y gestión de activos en Colgas utilizando el enfoque Scrum

Abstract

The project focuses on implementing an optimized workflow for work order management at Colgas using the agile Scrum methodology and the Gexia system. Its objective is to centralize and automate key processes such as the creation, assignment, and closure of work orders, improving traceability, response times, and regulatory compliance in the LPG sector. The project includes initial technical configuration, data validation, and team training, consolidating an efficient and collaborative platform. Through a 15-day Sprint Zero, the technical and organizational foundations were established, including backlog prioritization and tool configuration. Subsequently, a single 15-day sprint focused on implementing critical functionalities prioritized in user stories, such as modules for technicians and supervisors. The process was monitored using performance indicators and burndown charts, utilizing visual tools like Trello to manage tasks.

The results demonstrate that the Scrum methodology allows iterative adaptation to project needs, maximizing value delivery to the client and promoting a collaborative approach. The designed workflow optimizes resources, ensures order traceability, and contributes to a more efficient and reliable service for clients. This model stands out for its replicability in other organizational contexts, showcasing the positive impact of agile methodologies in regulated environments