Propuesta metodológica de mejora continúa aplicada en la empresa “Enfoque Fotografía Colombia” como modelo para PYMES del sector fotográfico a nivel nacional.

Abstract

This project aims to analyze and improve the internal processes of "Enfoque Fotografía Colombia," a company dedicated to providing personalized photography services. This process was carried out through the identification and detailed diagnosis of its production processes, including the production of mugs, ID cards, T-shirts, altarpieces, and photofinishing products. Methodologies such as time study, methods, and SWOT analysis were applied. The results revealed a lack of standardized technical documentation, lengthy processing times in critical stages such as design and cooling, and low efficiency in the human-machine relationship. Based on these findings, continuous improvement proposals were structured to optimize productivity, reduce operational errors, and establish solid foundations for process standardization. This study seeks to provide practical tools to strengthen the competitiveness and sustainability of companies in the photography sector.