Percepción de los servicios de bienestar al aprendiz del centro de formación en actividad física y cultura SENA regional Bogotá

Abstract

The purpose of this work is to know learners' perception of the welfare service offered to the apprentice of the National Learning Service SENA of Kennedy headquarters in Bogotá. A survey was conducted in which important variables were analyzed to understand the opinions of the population and the level of satisfaction, providing a valuable source of information about the tastes and expectations of learners. The methodology developed in the collection instrument is descriptive, including elements that establish student satisfaction in academic orientation, psychological care, vocational orientations, extracurricular training, economic support, promotion of recreational sports, and cultural activities. According to the results, the overall level of satisfaction is 3.94% and specific aspects were found that set pleasure, thus fulfilling the objectives proposed by the institution in the service they offer.