Plan de proyecto para mejorar la capacidad institucional de la Personería de Bogotá, D. C., en infraestructura tecnológica, física y parque automotor

Abstract

The approach of the project aims to progressively address the problem identified in the Personería de Bogotá, D. C., which corresponds to the low institutional capacity to provide a service according to the needs and requirements of citizens; due to the insufficient updating of information and communication technologies Tics, which largely support the operation and management, as well as the deterioration of the facilities, with inadequate physical spaces for work and attention, which do not meet the optimal conditions of health, occupations and accessibility for citizens. Additionally, a high percentage of the vehicles that are part of the vehicle fleet, by means of which the officials travel to the different areas and localities of the Capital District, where actions are developed for the benefit of citizens, have exceeded the time of usability, a situation that has generated representative increases in maintenance costs. In this context, the general objective was determined as "To formulate a project for the updating of the technological and physical infrastructure and the vehicle fleet of the Personería de Bogotá, D. C., as part of the improvement of the institutional capacity of the Entity", which would positively impact the institutional performance, in order to guarantee the highest possible quality in the provision of services to the citizens.