Plan de Mejora Lean Solutions Group - la IA en las Importaciones

Abstract

This final work is evidence of the degree option to obtain the title of Professional in International Business, where constant monitoring is done as an intern in the area of maritime operations in Lean Solutions Group located in Bogota, this area is responsible for processing, shipping, covering and tracking loads by updating the notes of customers in the systems through emails, plus all delivery orders to carriers through Cargowise and show the arrival notices to customers through this platform. In addition, to pay the fees that arise during the import process and solve problems to deliver to find a carrier that covers the maritime operation. Therefore, this improvement plan aims to automate the process of organizing each maritime cargo documentation in a more accurate way, so that the process of sending the documentation for the different procedures is more agile and effective, from the creation of the cargo as the company has already done to enter the relevant documentation in each mail at the time of sending the information to carry out the maritime operation.

Finally, this improvement plan aims to show the objectives proposed during the internship and the follow-up of the activities carried out according to the schedule proposed by the department, which were developed in a timely manner, allowing the company to obtain the expected results, acquiring new knowledge and learning, thanks to the support during the training process in Lean Solutions Group.