Caracterización del síndrome de Burnout en profesionales de la comisaría de familia Suba IV, de la ciudad de Bogotá

Abstract

The present research's purpose is to understand and characterize the burnout syndrome in professionals from the family police station in the town of Suba, this analysis process was carried out with a sample of 8 workers with a psychosocial function. As stated later, this work addresses the phenomenon with a mixed methodology, of which the qualitative sequential model predominates. At the same time, the investigative process was carried out in 5 phases, and techniques such as the focus group interview and the observation script were used, this by the qualitative analysis, while for the quantitative analysis the occupational burnout scale was used. (EDO). Additionally, it was possible to observe according to the EDO scale that the general score is understood as “3 low healthy occupational burnout” however, the focus group interview complements the narration of the participants, who manifest the working conditions and how due to these work overloads they are exposed to stress , emotional exhaustion and depersonalization