Informe práctica empresarial Arvato Colombia S.A.S

Abstract

The practice is developed in ARVATO Colombia S.A.S, a company specialized in providing global BPO services and belonging to the German company ARVATO. Established since 2012 in the Santander Free Zone, Ring Road Km 3,981, Baiachalá Building. The ARVATO company is one of the divisions of the German Bertelsmann business group and is currently recognized as a unique international service provider that occupies a leading position and employs more than 70,000 people in 40 countries around the world, having a presence in all five continents In 2015, the Bertelsmann business group had revenues of € 16,675 billion making it the most international media company in the world; Arvato, in turn, positioned itself as one of Bertelsmann's most important divisions, earning revenues of € 4.66 billion in the same year. For its part, ARVATO COLOMBIA S.A.S obtained revenues of COP $ 29,245,583,000 compared to COP $ 28,536,749,000 in 2014. Perform business practice at ARVATO Colombia S.A.S. It represents an opportunity to learn first hand real experiences within a global business and it is also an ideal platform to grow both professionally and personally. This practice focuses on deepening the basic knowledge acquired in the semesters studied related to the provision of services as an intangible product in foreign trade.