Proyecto plan de mejora en practicas profesionales Transborder

Abstract

Transborder is a 100% Colombian company, upon delivery of the international transportation, import, export and multimodal transportation agency service. This company complements its function with solutions focused on the management, development and integral coordination of cargo from and to more than 200 ports and airports in the world. In the rest of the world it is known as Aurora and is currently in an internationalization process with a presence in China, Mexico and the United States, it has alliances with different customs agents which allow it to carry out operations on all continents. This company seeks to highlight different distribution channels for its customers within the market, always providing quality service. However, as in most companies it is possible to show possible improvement plans that simplify the processes, it has been shown that despite the continuous improvements that the company seeks, there are still reprocesses in some areas. In the following work we propose an improvement plan that contributes to the area of ​​OTM operations (multimodal transport operations) and ground transportation of our company. The simplification of processes, the security of the loads, the constant control over them and the reduction of time are just some of the topics that we will discuss in the following work.