Análisis de los factores que influyen en el proceso de compras de la Comercializadora Latam Vicky

Abstract

This report aims to document the experience gained during the professional internship carried out in the purchasing department of Comercializadora Latam Vicky, a company from Santander dedicated to the commercialization of snack-type products. Throughout this process, the following factors were identified; Problem: during the internship, communication shortcomings were identified between the requesting areas and the purchasing department, as well as delays in the quotation and purchasing processes, invoice legalization, and supplier onboarding, which are mainly caused by the absence of formal request channels and timely information reporting. Objective: to analyze and document the product and supplier selection process within the purchasing department, in order to propose improvements that optimize process efficiency, invoice legalization, and the strengthening of supplier relationships. Method: a descriptive methodology was employed, based on direct observation and active participation in the purchasing processes, complemented by the use of tools such as SAP, Facture, the intranet, and tracking controls in Excel, including SAGRILAFT regulations. Results: a formal registration of requests, a stricter control in invoice legalization, and more direct communication between the areas and the purchasing department were successfully implemented, which reduced rework and sped up response times overall. Discussion: after the completion of the process, it is evident that simple operational improvements can generate a significant impact on organizational efficiency, in addition to constituting a comprehensive learning space that strengthened professional competencies.