Informe de práctica empresarial realizada en la empresa Megatrade Global SAS

Abstract

This study aims to analyze the development of the company's international logistics operations. The diagnostic evidenced splintered operational processes, a high dependency on the individual knowledge of collaborators, and critical bottlenecks in the management of both national and international freight quotations across different modalities, as well as in the access control to customs platforms. This negatively impacts operational efficiency and business continuity. A supply chain analysis, a SWOT matrix, and a comparative flow diagram are applied to identify the weaknesses. The solution focuses on a Value Proposition that includes the implementation of a Management System for traceability. This technological system standardizes the tasks of the three operators and centralizes status information and critical credentials. A reduction in the quotation cycle time and the elimination of operational friction risk are projected. The subsequent improvement plan details the actions to materialize these achievements, including the formalization of agreements and the integration of a single insurance policy as a new competitive differential. The expected impact positions the company as a more agile, secure logistics operator with a comprehensive service proposition.