El Factor Humano y su relación con la innovación organizacional de una empresa de Asistencia en tierra a Aeronaves.

Abstract

Numerous writings explore the human factor and innovation from different approaches, however both concepts have an intimate relationship and converge when we refer to organizational performance. The performance of an organization can be affected by multiple variables such as economic, social, cultural, technological changes, among others, that often put at risk the interests of companies, that is where innovation acts, mitigating the unfavorable situations faced by organizations. Innovation focused on organizing work and achieving objectives within a company to foster and promote competitive advantage has been called Organizational Innovation. On the other hand, it is clear that people are the most important asset of companies, and in turn, people are responsible for implementing innovation processes in companies. Given the importance and close relationship between the human factor and organizational innovation, both concepts will be approached from a qualitative-descriptive approach seeking to analyze the relationship between the human factor and organizational innovation experienced in an aircraft ground handling services company. As a result of the review and analysis it has been determined that, in order to have a process of organizational innovation that adapts to the needs of the organization, it is necessary to have a human factor that is trained and oriented to achieve the objectives set, because from the people and their capabilities are obtained the ideas that give rise to organizational innovation.