Informe Práctica Empresarial en Destiny Outsourcing Services S.A.S

Abstract

The internship at Destiny Outsourcing Services S.A.S. addressed the inefficiency of the manual prospecting process for specialized port cargo carriers (drayage) in the U.S. market, a task that consumed between 30 and 60 minutes per city and exhausted credits from the specialized directory without leaving a structured record of the data. Through applied mixed-methods research, the “Drayage Harvester” system was developed, a Python automation script integrating Selenium for web scraping and the Notion API for centralized data management. As a result, active operating time was reduced by 95% to 98%, 100% of Drayage Directory credits were saved, and more than 3.000 carriers across 90 cities were registered, moving from extracting approximately 30 carriers per city manually to capturing all available data. The tool was successfully deployed on the office laptop and was positively received by the operations team and management. This experience confirms that logistics process automation generates tangible impacts on efficiency, cost reduction, and resource optimization, and highlights the importance of integrating technical, analytical, and managerial competencies in the education of International Business professionals.