Barreras en la implementación del Sistema de Gestión de Calidad en las instituciones educativas públicas del Departamento de La Guajira

Abstract

The research focuses on identifying the main barriers that limit the implementation of the Quality Management Systems, under the GP 1000 Colombian Technical Standard in the Public Educational Institutions of the Department of La Guajira, at the preschool, basic levels, medium, technical and higher selected for this study. In addition, it highlights the importance that public educational institutions must provide to the organizational culture before, during and after the implementation of the QMS; that allows to guarantee its sustainability, from continuous improvement, and its performance to cement its procedures seeking to achieve institutional excellence, that is why, since the 1991 National Constitution the government managed to issue different standards, which offered better instruments for direct, control and evaluate the state entities in order to improve quality results from the provision of their services and social performance.