La escucha activa como estrategia para el fortalecimiento de la comunicación asertiva entre los estudiantes del grado sexto del colegio Club de Leones de la ciudad de Cúcuta

Abstract

This research project arises from the need to strengthen assertive communication among sixth grade students of the Club de Leones in the city of Cúcuta. There is evidence of an inadequate use of communication due to the barriers that affect listening, which according to (Ortiz, 2007) are lack of attention, thinking faster than talking, minimal effort, stress, fatigue and fatigue, saturation of information, selective listening, prejudices, notions and preconceived assumptions, emotions and feelings, worries, self-centeredness, volatile memory, reactive emotionality and physical barriers. For this reason, the researcher formulated the following research question: How does active listening contribute to the strengthening of assertive communication among students of the sixth grade of the Lions Club? Raising as a general objective Propose active listening as a strategy to strengthen assertive communication in the sixth grade students of the Club de Leones. Mixed research is used, where a diagnosis developed by Rodrigo Ortiz Crespo is applied in his book Learning to listen "How to develop the capacity for active listening" (Crespo, 2007) to measure the listening capacity of students. Then, workshops based on active listening are designed and implemented to strengthen assertive communication and, finally, the contribution of active listening in the strengthening of assertive communication is valued. Finally, the students affirmed that they improved their listening skills and strengthened assertive communication