Caso de estudio en una empresa de construcción de proyectos de infraestructura

Abstract

It is a company dedicated to the construction of infrastructure projects characterized by providing quality service to achieve customer satisfaction, the company is located in the department of Meta, specifically in the city of Villavicencio.

The case study was developed in the technical area of this company where a series of problems were evidenced, for example, the little acquisition of technology makes that the workers of the company do not explore new techniques for the execution of activities, causing them to acquire a comfort zone where it will be more difficult to make changes in their work spaces in the long term, also another problem is the communication within the company because at the time of giving an order the information is not very clear, which may have different interpretation by the workers.

In the case of the acquisition of technology, the constant training of personnel in new technologies for the execution of activities and as for the communication is to give a clear order that does not lend itself to a different interpretation to the one that is wanted or also to gather all the personnel involved with the order that is going to be communicated and not to make a chain with the information.