Propuesta para la implementación de un proceso de digitalización documental en área legal del grupo Suppla S.A

Abstract

In the present case study, some shortcomings that fall on the handling of documents are evident, where in the legal area 2 extremely important formats are handled, which are; Data processing Authorization format (habeas data) and client linking and updating format. The solution to these potential problems is to transform the analog process into a digital process in order to take advantage of current technological tools; given that the Suppla Group has approximately 300 clients managed from the legal area, and implementing an application would help in capturing the data to carry out the respective client linkage, thus having the electronic signature of each client, as well as also ensure that all the required data is completed in its entirety, since the client will not be able to continue with their relationship once the formats are not fully completed. That is why by digitizing all the documents that are requested from clients and the formats that are a minimum of 6 documents for each client, which are managed by a single person in charge of the process of reviewing and approving documents and creating the client, said The process has an estimated time of 4 to 5 business days when the documents are sent and completed in a correct and timely manner, however, it can take more than 15 days if there are setbacks with the documents, where the idea of digitalization is that the business time in response is no more than 15 days as planned.