Diseño de proceso de reclutamiento y selección de personal de apoyo en la gestión de proyectos para la empresa Industrias Japan S.A en Tocancipá (Cundinamarca)

Abstract

This Graduation Project proposes a methodology based on the PMBOK guide of beat practices to improve the recruitment and selection processes of support staff in project management at Industrias Japan S.A, a motorcycle parts manufacturing company in Tocancipá, Colombia. The research aims to standardize project management within the company and reduce the high turnover rate in the project area. The problem statement focuses on the high 40% turnover rate in the support area of project management, which representó a significant loss of human capital. The main causes of this problem are identified as job dissatisfaction, deficiencies in the selection and hiring processes, and lack of process documentation. Additionally, the lack of a structured recruitment procedure, absence of entrance exams, and formal job descriptions are highlighted as factors affecting the quality of the hired personnel. The project's objetivo is to enhance the effectiveness and efficiency of project management at Industrias Japan S.A through the implementation of a methodology based on the PMBOK guide, using the method described in the guidelines for project management and direction proposed by the Project Management Institute (PMI) based on the PMBOK seventh edition. The implementation of the proposal will be a decision to be made by Industrias Japan S.A and will require additional efforts from the company's leaders and associates, with the certainty that the proposed life cycle and processes will contribute to reducing employee turnover, lowering costs, improving job satisfaction, and optimizing the organization's competitiveness and productivity.