Prácticas Laborales en Coordinadora Mercantil S.A.

Abstract

The text focused on the study and detailed analysis of the responsibilities of the staff analyst assistant at the company Coordinadora Mercantil S.A, with the purpose of identifying opportunities for improvement in their performance. As a result, a Google Sheets was designed and implemented aimed at increasing the effectiveness of the assigned tasks and optimizing internal processes. The role of the staff analyst assistant includes a variety of tasks linked to the management of information related to the services offered to employees. These responsibilities include the administration of the “Contiempo” marking system to calculate additional payments (overtime, night surcharges, holidays), the management of withdrawal processes, issuance of certifications, management of clearances and distribution of endowments. Among the proposed solutions, the organization of cards using tools such as Google sheets stands out. This strategy responds to the deficiencies detected during the diagnosis, such as poor organization, work overload, delays in the execution of tasks and long response times to the internal client.