Diseño y evaluación de una guía para la adopción de un sistema integrado de gestión en instituciones educativas de carácter privado en Bucaramanga bajo los criterios de las normas NTC-ISO 9001:2015, NTC-ISO 21001:2019, NTC-ISO 14001:2015 y NTC-ISO 45001:2018

Abstract

The research work proposes the design and evaluation of a guide that facilitates the adoption of an integrated management system in private preschool, elementary and middle school education institutions in Bucaramanga under the criteria established in the standards NTC-ISO 9001:2015, 21001:2019, 14001:2015 and 45001:2018. According to the Ministry of Education, there are 138 private educational institutions in Bucaramanga at the preschool, elementary, middle and high school levels. However, according to the results of the Col-Sapiens 2020 Ranking, only 19 of these institutions are part of the best Colombian schools according to category, quality and international accreditation, thus evidencing a low number of private schools that demonstrate their ability to offer high quality education. Considering the commitment that educational institutions have with society through the development of their Institutional Educational Project and, compliance with the requirements established in the Colombian legal framework of the educational sector, in order to achieve the personal and professional growth of citizens, this research has selected a sample for convenience, in which, it seeks to know the level of compliance with respect to legal requirements and the guidelines of ISO 9001: 2015, 21001:2019, 14001:2015, 45001:2018, and from the results, the construction and use of a methodological guide validated by experts is proposed, with the purpose of establishing strategies to facilitate the adoption of an integrated management system in this type of institutions, thus, it is expected to contribute with a tool that favors the increase in the number of private schools in Bucaramanga included in the Col-Sapiens Rankin.