Diseño de un Prototipo Visual de una App de Asistente Virtual para Apoyar la Selección de Personal en la Organización Soluciones en Salud Centro Oriente.

Abstract

Soluciones en Salud Centro Oriente (SSCO) is a transportation and support company logistics for patients and users with health limitations. It is located in Tunja and legally established since 2016. SSCO presents difficulties in its personnel selection process due to because traditional job interviews are long and require a lot of involvement human. This affects SSCO's ability to respond efficiently to the demands of the market. As a solution, an application prototype is proposed to automate and optimize the interviews in order to support the selection process through interactive virtual interviews, repetitive task automation, efficient feedback, gamified interviews, among others. The objective is to reduce the duration of the selection process and improve the quality of said process, better identifying the most qualified candidates. This would reduce costs and increase productivity in human resources. In this work, environmental analysis, organizational diagnosis, solution proposal which within it theoretical references were consulted in order to obtain more information for the construction of the solution proposal, additionally made the action plan with BSC, strategic map, schedule, the indicators that allow us measure the viability of the proposal, and finally, there are the costs associated with the execution of the application and the costs of implementation by the company, elements that allowed carry out a diagnosis of the organization and from there make this proposal for improvement for the personnel selection process of the SSCO institution.