IBM en el Camino hacia la Excelencia Empresarial: Implementación de un Dashboard de Rendimiento

Abstract

The business practices report is an indispensable requirement to graduate from Universidad Santo Tomás and obtain a professional degree in International Business. As practitioners at IBM, we consider ourselves to be the driving force behind the company's transformation as we are learning about new technologies and preparing to drive our clients' transformation journeys. In the consulting area, we have taken on two roles: Project Manager Assistant and Project Management Office. In the first role, we must reconcile real and historical data, send forecasts and complete monthly evaluations. In the second role, we are responsible for providing project management support within the organization, establishing and maintaining project management standards and processes, developing and managing project documentation, providing training and support to project managers, monitoring and evaluating project performance and providing advice to management.