Propuesta de un Sistema Integrado de Gestión para la IPS AUVIMER salud integral en casa SAS Según Requisitos, de la Resolución 3100 de 2019 sobre los procedimientos y condiciones de habilitación de prestación de servicios de salud y, los requisitos de los estándares NTC-ISO 9001:2015 y NTC-ISO 45001:2018

Abstract

This research proposes an Integrated Management System for IPS AUVIMER Salud Integral en Casa SAS, based on the requirements of Resolution 3100 of 2019 and the standards NTC-ISO 9001:2015 and NTC-ISO 45001:2018. The objective was to ensure compliance with the Health Service Provision Enabling Conditions and the established quality standards. The project was developed in three phases: planning, execution, and improvement proposal, using the PDCA (Plan, Do, Check, Act) cycle to achieve the desired results in the integration of standards.The research process lasted 20 months with a budget of $32,840.00. The need for future research to harmonize technical and regulatory standards in the healthcare sector, especially in home care, is emphasized. As a result, the importance of a correlational process analysis and rigorous monitoring through quality committees, led by top management, was identified. A structured work plan under a Gantt chart was implemented to close gaps and improve regulatory compliance. In conclusion, the proposed Integrated Management System is presented as a solution to raise quality standards in the provision of home healthcare services, ensuring regulatory compliance and continuous improvement in IPS AUVIMER Salud Integral en Casa SAS.