Diseño de un protocolo de intervención psicosocial para la prevención y manejo del estrés laboral en los trabajadores de una granja avícola ubicada en el municipio de San Gil, Santander

Abstract

The objective of this work was to structure a psychosocial intervention protocol to prevent and manage occupational stress among the personnel of La Palma Poultry Farm, located in San Gil, Santander, and to integrate it into the management of psychosocial risks within the Occupational Safety and Health Management System (SG-SST). To achieve this, psychosocial risk factors were characterized, organizational and task-related conditions associated with occupational stress were analyzed, and an intervention route was developed with promotion, prevention, monitoring, and evaluation measures. The methodology included a documentary review of the SG-SST, analysis of the consolidated results of the Battery of Instruments for the Assessment of Psychosocial Risk Factors, job analysis, integration of the collected information, tabulation and interpretation of results, and identification of gaps through a Problem Tree and Ishikawa Diagram. The results showed that intralabor risk was the main priority, with 70% of workers classified at high or very high risk levels. The most affected domain was Work Demands, associated with the accelerated production pace, pressure to meet goals, and intensity of the activities. The discussion established that high work demands, mental workload, repetitive tasks, production speed, and environmental conditions are relevant factors associated with occupational stress. As a conclusion, the “Pausa Consciente” (Mindful Pause) protocol was designed, consisting of practical psychosocial intervention strategies aimed at the preventive management of occupational stress during periods of high production.