Prácticas profesionales en Maersk Logistics & Services

Abstract

This improvement plan was developed during a professional internship at Maersk Project Logistics (MPL) with the purpose of optimizing the supplier profiling and creation process within the Procurement department. The initial analysis revealed delays in response times, rework, and limited access to supplier information, caused by highly technical documentation based on the ISO 9001, 14001, and 45001 standards, lack of process standardization, and reliance on manual procedures. To address these issues, two key tools were created: Supplier Evaluation Manual, a clear, step-by-step, and multilingual guide (Spanish, English, and Portuguese) that simplifies the completion of required documents, reduces errors, and improves understanding of technical requirements. 1.Key Data Template, a centralized database containing essential supplier information (company name, services, rates, contact details, etc.) that enables faster internal access and decision-making. 2. The implementation of these tools aims to reduce response times, minimize rework, improve SLA and KPI compliance, and strengthen supplier relationships, ultimately enhancing operational efficiency and supporting Maersk’s global logistics performance.