Informe de práctica empresarial realizado en SQDM S.A.S

Abstract

The purpose of this report is to describe the activities carried out during the business internship, completed as a degree option at SQDM S.A.S, within the operations area on a project developed for Claro Colombia. These activities were related to financial management and the administration of service purchase orders, with the aim of ensuring that the services provided by third parties were carried out correctly and efficiently. As a proposal for improvement, it was found that the textual instructions used for training soles down the learning process for new members of the Business Analytical Strategies area, which increased the learning curve and affected the efficiency of the processes carried out in the company. As a proposal for an improvement plan for the business internship, it was proposed to create clear and easily accessible audiovisual instructions. This idea seeks to reduce learning time and decrease errors, contributing to more efficient management.