Armonización del sistema de gestión de calidad, basado en NTC ISO 9001:2015, el Decreto 1295 de 2010 y los lineamientos para la acreditación de programas de pregrado, expedido por el Consejo Nacional de Acreditación (CNA)

Abstract

Nowadays Higher Education Institutions in Colombia (IES by its initials in Spanish) that wish to offer undergraduate and postgraduate academic programs need to implement quality management systems that group together the normative requirements to fulfill satisfactorily the accreditation guidelines established by the National Council of Accreditation and the Decree 1295, 2010. Thus allowing institutions to meet local and regional needs from training, research, and university projection or extension. In the search to comply with legal criteria, institutions will find the opportunity to accredit their academic programs in high quality, as a result of continuous improvement, ensuring optimal management of the even stricter requirements of the National Accreditation Council; and to be more ambitious in the search of excellence by implementing a management system that ensures the continuous improvement, efficiency and effectiveness of the institution from the PHVA cycle, taking into account the strategic direction coherent with a quality policy, objectives and their corresponding deployment in a transversal way to each one of the institutional processes. This article presents the results of a review of literature associated with quality management systems in higher education. It analyzes the applicability and influence on the creation of new academic programs according to the context of higher education. The present work was carried out in three stages which facilitated the development of a tool for the analysis of the NTC ISO 9001: 2015, the Decree 1295 of 2010 compiled in the Decree 1075 of 2015 "Guidelines for the accreditation of undergraduate programs of the National Council of Accreditation". The congruences and differences identified on the first stage led to a second stage where a base structure was defined in order to develop a methodological guide to implement a harmonized quality management system based on the high level structure. In this stage some guidelines and recommendations emerged aiming to provide higher education institutions with tools for the planning and execution of their management system taking into account their design for the accreditation of their academic programs. In the the third stage the evaluation of the guide “guía de implementación armonizada” was done by two technical experts who analyzed its applicability and approved its publication.