Plan de mejora con innovacion para el departamento de compras de teleset

Abstract

The present thesis is a consulting project that was born from the need to improve and have control of the purchasing processes of the company Teleset SAS, where the idea is to implement an improvement plan with Innovation for the Purchasing Department of the company, under the innovative component of implementing an evaluation system with supplier management indicators in the purchasing and procurement process. This consulting project aims to offer the company an effective and efficient option to operate the purchasing process through a consulting service. In order to do so, it is necessary to gather all kinds of information and carry out an observation exercise regarding the current management of the company's purchasing process, carry out an internal diagnosis of the company that identifies the behavior and current functioning of the company's purchasing department, design an assertive communication plan and articulate the relationship between the project's stakeholders, design management indicators that evaluate the company's purchasing process under a methodology, propose and offer the company the improvement alternative based on the studies performed so that the company has a defined process, stable and robust, that the company is in competitive conditions in the market in terms of performance to position the company. Likewise, that the company through the improvement plan offers variable data and that it is optimal for making decisions in favor of the company in terms of quality, time and cost. Establish and improve the tasks developed for the personnel of the purchasing department, minimizing the margin of error, time and resources, and offer information in a timely and truthful way for decision making.